An AI assistant for UK businesses
Never miss another enquiry.
Lynna answers your customers' questions on your website, day and night, from your own prices, policies and pages. Anything it can't answer comes to your team with the customer's details.
Free for 14 days with no card, then a Free plan if you're not ready to pay. Live on your website in about fifteen minutes.
Example conversations with businesses such as a letting agent, a heating engineer, a salon and a physio clinic: each visitor gets an answer from the business's own information with its source, then a question that needs a person is passed to the team.
Why businesses use it
Most questions are the same twenty, and they arrive when you're closed.
Out of hours
Enquiries don't wait for opening time.
Customers look you up in the evening and at weekends. If the answer isn't there, they move on to the next business.
The same questions
Your team answers them every day.
Prices, opening hours, what's included, how to book, what to do in an emergency. The answers are already on your website and in your documents.
Lynna
Answers the routine. Routes the rest.
It answers from your own information with the source shown, and hands anything it can't answer to the right person with the visitor's details.
Who it's for
Any business that answers the same questions every day.
Lynna learns from your own website and documents, so it works for any kind of business without setting anything up for your industry. Here's what customers ask a few of them.
- “What fees will I pay as a tenant?”
- “Is the flat on Quay Street pet friendly?”
- “How much is a boiler service?”
- “Do you cover my postcode?”
- “Do I need a patch test?”
- “What's your cancellation policy?”
- “How much is a first appointment?”
- “Do you take my insurance?”
- “Can you cater for a gluten-free diet?”
- “How many can you seat for a party?”
- “Is there a joining fee?”
- “Can I freeze my membership?”
- “How much is an MOT?”
- “Do you offer a courtesy car?”
- “What time is check-in?”
- “Are dogs allowed?”
- “What do you charge for a tax return?”
- “What documents should I bring?”
- “How do I apply for a place?”
- “What are your term dates?”
- “How much is a puppy vaccination?”
- “Do you do home visits?”
- “How long does delivery take?”
- “Can I return an item?”
How it works
Add your information. Paste one line. Answer the rest once.
No integrations, no training sessions and no scripts to write. It uses the information you already publish.
01
Add what you already have
Add your website and upload your price list, policies and FAQs. Lynna reads every page and checks your website for changes automatically.
02
Paste one line on your site
A button appears on every page. Visitors open a side panel and ask in their own words, while your website stays visible and usable behind it.
03
Answer the rest once
Questions it can't answer land in your inbox with the visitor's details. Your reply is emailed to them and saved, so next time the assistant answers it.
Features
Handles the routine. Routes the rest.
Lynna answers the questions you get every day and passes the ones that need a person to the right member of your team, so they spend their time on the work only they can do.
Data and security
UK data, EU AI, and nothing used for training.
Ready for your compliance checks. See our sub-processors and Data Processing Agreement.
Data stored in the UK
Accounts, documents and conversations are stored in London, on UK infrastructure.
AI in the EU, never trained on
Answers are generated in the EU with zero data retention. Your data and your visitors' messages are never used to train AI.
Honest with visitors
Every chat says it's an AI assistant and can link to your privacy notice. Contact details are only collected with consent.
UK GDPR tools built in
Choose how long conversations are kept, erase a visitor on request, export conversations, and a published Data Processing Agreement.
Pricing
Flat monthly prices in pounds.
Every feature on every plan. Prices exclude VAT. Start with a 14-day free trial, no card needed, keep a small Free plan after it, and pay annually for two months free.
£39 / month + VAT
- 1,000 AI replies a month
- 1 branch or department, 2 team seats
- 200 web pages, 50 documents
£99 / month + VAT
- 5,000 AI replies a month
- 3 branches or departments, 10 team seats
- 2,000 web pages, 500 documents
£249 / month + VAT
- 15,000 AI replies a month
- 10 branches or departments, 50 team seats
- 10,000 web pages, 2,000 documents
Stop answering the same questions twice.
Try it on your own website for 14 days, free. Most businesses are live in about fifteen minutes.